Keywords: Address quality, Data quality, Addresses, Address databases, CRM, Duplicates, Postal address check, Address correction, Service, Counseling, Consulting, Support.
Consulting & Support
ACS advises its customers in using q.address and offers support if questions and problems should arise.
Typical support cases are:
- Workshop and concept creation concerning the organization and quality of the data
- Workshop and training concerning the introduction of q.address
- Training and support with the integration of q.address in your applications
- Support with the installation (this is mostly done through online support)
Instead of tedious telephone calls our support will work with you on your screen. You can show your problems online. If you wish so (and permit), our support could also remote control your PC and show you, what exactly has to be done.
Your security is guaranteed throughout the online support – we get access only after you explicitly granted it to us. Further, you can observe everything that our support does on your PC and, naturally, you can disconnect the access at any time.
By the way: we also perform more extensive tasks via online-support, beneath other:
- Product trainings
This is smart and inexpensive!